April 1, 2015

Topic 8

Building capacity: Operations and management


In this topic we explore the operations and management of First Mile broadband systems. Specifically, we look at the ways that Indigenous peoples and communities are taking on the ownership and management of broadband networks and digital technologies. Case studies from Northern Ontario, Quebec and the Northwest Territories demonstrate how remote and rural First Nations are developing their own cellular phone, voice-over-IP telephone, and fibre optic systems.

Importantly, these projects require a degree of local capacity to ensure that they can be operated and maintained by community members. Community champions play a key role in sustaining this work. We consider the benefits of these projects, as well as some of the challenges their operators face.

Course Outline